Privacy policy

This Privacy Policy describes how Norvew ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Information we collect When you visit our site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages you view, what websites or search terms referred you, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment information (processed securely by our payment provider — we do not store full payment card numbers on our servers).

How we use your information We use the information we collect to:

  • Fulfill orders, process payments, and arrange shipping
  • Communicate with you about your order, including confirmations and support
  • Send you marketing communications, if you've opted in, about new products, promotions, and updates
  • Improve and optimize our site based on how customers browse and interact with it
  • Detect and prevent fraud

Sharing your information We share your information with third parties who help us provide our services, including payment processors, shipping carriers, and email/marketing platforms. We do not sell your personal information to third parties.

Cookies We use cookies to maintain your session, remember your preferences, and understand how you use our site. You can disable cookies through your browser settings, though this may affect site functionality.

Data retention We retain your order information for as long as necessary to fulfill the order and for our legitimate business and legal purposes, such as tax and accounting requirements.

Your rights Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at support@norvew.com.

Changes to this policy We may update this Privacy Policy from time to time to reflect changes to our practices. Any updates will be posted on this page.

Contact For questions about this Privacy Policy, contact us at support@norvew.com.